Collaborative economy: Combining simplicity and security for the transfer of personal data

MiTrust allows users to transfer their reliable personal data (e.g. name, postal address…) from their regulated service providers (Telco operators, energy providers…) directly to other online services (e.g. a neighbourhood site).

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      Discover how the MiTrust solution allows collaborative economy sites to focus on the essentials, trust and helping each other, while reducing their costs and carbon impact footprint

      Discover how the MiTrust solution allows collaborative economy sites to focus on the essentials, trust and helping each other, while reducing their costs and carbon impact footprint

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      improvement in conversion rate

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      less time spent by backoffice staff in managing registrations

      Reduced carbon emissions linked to the registration process

      Reduction of fraudulent accounts and scams for increased trust 🙂

      Findings

      The management of personal data by collaborative economy sites is a potential source of much friction. The secure transmission of personal data and documents can mean long and complicated processes (e.g. sharing a proof of address), or very simple but unreliable processes (e.g. geolocation)

      Goals

      Our clients in the collaborative economy have one value to uphold: trust. To do this, they required a solution for sharing qualified personal data that was both very simple so as not to create friction during registration, but also reliable to guarantee trust during interactions on their platforms. All in strict compliance with GDPR.

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      Simplify the user onboarding process

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      Reduce low-value tasks for online sites

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      Ensuring trust in user interaction

      Take advantage of the assistance of our experts and perhaps become one of our future customer success stories

        "MiTrust is the fastest and most reliable solution for our users to validate their profiles online."

        "MiTrust is the fastest and most reliable solution for our users to validate their profiles online."

        Thierry CHICHA, Founder of Voisins Vigilants et Solidaires

        Voisins vigilants et solidaires

        The solutions we provided them

        Shared benefits for the users and the platforms

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        Onbaording simplification

        The MiTrust solution improves user experience by simplifying administrative tasks through the automation of document collection and form filling.

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        Automation of manual entry tasks

        The MiTrust solution automates manual data entry tasks by sending reliable documents and data in their proper format directly to the platform’s back-end (e.g., name and normalised address – directly usable).

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        Immediate validation of shared data

        The data comes from regulated sources (e.g. telecoms operators, delivery sites, energy providers, etc.) and is not alterable by the user, so it does not have to be re-verified. The user profile can thus be automatically validated.

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        A responsible process

        Only the necessary data is transfered by the user, according to the application of the principle of data minimisation (art. 5 of GDPR). For example, beyond the data, an additional supporting document in PDF format will only be provided if this is justified by the business requirements. 

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        An ecological process

        The paperless process, the avoidance of duplicate storage in an electronic archive, the reduced use of supporting documents… all contribute to keeping the environmental impact to a minimum.

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        Increased security for all

        With no possibility for the user to alter the data, the MiTrust solution increases the level of control and fraud prevention. 

        In addition, all data transmissions are encrypted (SSL SHA-256) and MiTrust does not store any data.

        Join the customers and partners who are part of our trusted ecosystem

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        bpifrance
        mesvoisins
        nextdoor-logo
        Marjory
        Fortuneo
        tink-logo
        Alacaza
        Ubble
        Nickel
        Nebenan
        DPO Consulting
        algoan-logo
        Cegedim
        Voisins vigilants et solidaires