Online gaming and betting: enabling players automated account creation

MiTrust allows users to transfer their reliable personal data (e.g. identity document, postal address, IBAN,…) from their regulated service providers (Telco operators, energy providers, banks…) directly to online gaming and betting websites.

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    Discover how the MiTrust solution allows online gaming and betting sites to automate the creation of player accounts and their immediate validation without the many disadvantages of temporary player accounts. This allows players and platforms to focus on what matters most: the passion for sports and gaming 🙂

    Discover how the MiTrust solution allows online gaming and betting sites to automate the creation of player accounts and their immediate validation without the many disadvantages of temporary player accounts. This allows players and platforms to focus on what matters most: the passion for sports and gaming 🙂

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    improvement in players accounts opening rate

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    less time spent in customer service managing player accounts

    Reduced carbon emissions linked to the registration process

    Reducing of user churn in the creation of players account

    Findings

    The management of personal data by online gaming and betting sites is a potential source of much friction. The secure transmission of personal data and documents can mean long and complicated process.

    Goals

    Our clients in the online gaming and betting sector needed solutions for sharing personal data and documents to meet their Know-Your-Player obligations while streamlining the registration process, both online and in person. All the while relieving the burden on customer services and complying strictly with GDPR.

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    Simplify the onboarding process for future players

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    Reduce tasks with low added value for the online gaming and betting websites

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    Safeguarding the platform's criminal liability, GDPR compliance and security

    Take advantage of the assistance of our experts and perhaps become one of our future customer success stories

      "I was able to complete my registration in a few clicks, just in time to bet on my favourite team, without having to wait days for my file to be processed."

      "I was able to complete my registration in a few clicks, just in time to bet on my favourite team, without having to wait days for my file to be processed."

      Alice H., player recently registered on an online betting site

      The solutions we provided them

      Benefits shared by players and online gaming and betting sites

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      Onboarding simplification

      The MiTrust solution improves user experience by simplifying administrative tasks through the automation of document collection and form filling.

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      Automation of manual entry tasks

      The MiTrust solution automates manual data entry tasks by sending reliable documents and data in their proper format directly to the platform’s back-end (e.g., name and normalised address – directly usable).

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      Immediate validation of shared data

      The data comes from regulated sources (e.g. telecoms operators, delivery sites, energy suppliers, etc.) and is not alterable by the user, so it does not have to be re-verified. The user profile can thus be automatically validated.

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      A responsible process

      Only the necessary data is transfered by the user, according to the application of the principle of data minimisation (art. 5 of GDPR). For example, beyond the data, an additional supporting document in PDF format will only be provided if this is justified by the business requirements. 

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      An ecological process

      The paperless process, the avoidance of duplicate storage in an electronic archive, the reduced use of supporting documents… all contribute to keeping the environmental impact to a minimum.

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      Increased security for all

      With no possibility for the user to alter the data, the MiTrust solution increases the level of control and fraud prevention. 

      In addition, all data transmissions are encrypted (SSL SHA-256) and MiTrust does not store any data..

      Join the customers and partners who are part of our trusted ecosystem

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      bpifrance
      mesvoisins
      Marjory
      ZEturf_ZEbet (002)
      Fortuneo
      tink-logo
      netheos-logo final
      Ubble
      Nickel
      Nebenan
      DPO Consulting
      algoan-logo
      Cegedim
      Voisins vigilants et solidaires